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Frequently Asked Questions

Got questions? We've got answers. Find help regarding refurbished laptops, warranties, shipping, and more.

Refurbished laptops are pre-owned computers that have been returned to the manufacturer or seller, thoroughly inspected, cleaned, repaired if necessary, and restored to full working condition. At Agarwal Computers, we ensure every laptop passes a multi-point quality check before it is listed for sale.

Yes, absolutely! Since they undergo rigorous testing and quality assurance checks that new laptops often don't receive individually, certified refurbished laptops are highly reliable. We replacement any faulty components and guarantee their performance.

At Agarwal Computers, we offer a standard 6-month testing warranty on all refurbished laptops and desktops. This covers hardware defects. You also have the option to purchase extended warranty packages during checkout.

We classify our refurbished items into grades based on cosmetic appearance:

  • Grade A (Like New): Minimal to no visible signs of use. Screen and body are in pristine condition.
  • Grade B (Very Good): Minor cosmetic blemishes, faint scratches, or light wear, but 100% functional.

Yes, we offer Cash on Delivery across most pin codes in India. All shipments are packed securely in customized shock-proof boxes and shipped via insured courier partners to ensure safe delivery to your doorstep.

We provide a 7-day replacement/return window if you receive a product that is damaged, defective, or not as described. Please contact our support team to initiate a return. For more details, see our Return & Refund Policy page.